100% Uptime Guarantee

100% Uptime Guarantee - If your web site, databases, email, FTP, SSH or webmail is unusable as a result of a failure in our systems and for reasons other than previously announced scheduled maintenance, coding or configuration errors on your part, we'll credit your next invoice with 1 day hosting free for each 1 hour of service interruption; up to one FULL month of your next pre-paid hosting renewal fee.  For details, see 100% Uptime Guarantee